Watermaker Problems

Just before we left Florida in November I purchased 2 new Village Marine Tech water maker membranes. Immediately after installing them we determined that the water quality did not meet spec so have been dealing with the company in an attempt to resolve the problem. There have been lots of email exchanges - they ask questions and I answer - but no suggestions on remedy. Really getting tired of the company so making a move now to solve this on our own once and for all. Plan to post a writeup and photos of the solution as we progress.